›All orders are dispatched same day or next business day.

›Our carriers vary by location but most common include Royal Mail, USPS, and UPS. 

›You will receive a confirmation email with order confirmation followed by tracking details.

›Orders $50 and over receive free shipping to USA.

›Due to the nature of the product we sell. We cannot accept product returns after it has been dispatched. 

›Orders canceled before shipment will be fully returned to customer. 

›If order is damaged or items are missing please contact support@pouchhouse.com

›We accept all major credit/debit processors.

›All orders must be paid in full before product ships. 

›For any payment issues please reach out to support@pouchhouse.com. 

›Nicotine pouches are legacy nicotine product traditionally referred to as snus. Nicotine pouches are provided to legal aged adults only, giving a smoke free option to their nicotine preferences. 

›Nicotine pouches are gaining market popularity as more and more adults search for alternative nicotine sources outside traditional vapes and cigarettes. Providing users a clean source of nicotine without the harmful smoke.  

›If kept in a cool dry place, away from harsh light. You can expect your pouches to last anywhere from 4 to 6 months before expiring. 

›Pre-moisten pouches typically have a shorter lifespan, but this can be extended by keeping them in the fridge!